Payments Policy

Vanity Homes UK Payment Policy

At Vanity Homes UK, we strive to offer our customers flexible and secure payment options to enhance your shopping experience. Our goal is to make the payment process as seamless and transparent as possible. This payment policy outlines the available payment methods, billing process, and other important payment-related information.

1. Payment Methods

We offer a variety of payment methods to cater to your convenience. Below are the payment methods available at Vanity Homes UK:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Payments are processed securely via Shopify Payments.

• Shopify Payments: You can easily pay using your preferred method through our secure Shopify Payments gateway. This includes card payments, Apple Pay, and other digital wallets supported by Shopify Payments.

• Clearpay (Buy Now, Pay Later): Clearpay allows you to pay for your purchase in four interest-free instalments, split over a period of six weeks. This option will be available at checkout for eligible orders. To use Clearpay:

  • Select Clearpay at checkout.
  • Follow the Clearpay sign-up process (if not already registered).
  • The first instalment will be charged at the time of purchase.
  • Subsequent instalments will be automatically deducted every two weeks.

  Eligibility:

  • Orders must be over a minimum amount (£30).
  • Clearpay is only available for UK customers.

• Amazon Pay: You can use your Amazon account to make quick and secure payments. This option allows you to use the payment and delivery information already stored in your Amazon account for a seamless checkout experience.

2. Currency

All prices on the Vanity Homes UK website are listed in British Pounds Sterling (GBP). International customers may be subject to exchange rates and additional fees as determined by your financial institution.

3. Payment Security

At Vanity Homes UK, your security is our priority. Our website uses industry-leading encryption and fraud prevention technology to protect your payment information. By partnering with Shopify Payments, Amazon Pay, and Clearpay, we ensure that all transactions are processed securely and safely.

4. Billing and Order Processing

Once you complete a purchase on our website:

• You will receive a confirmation email with details of your order.
• Payments will be debited from your account at the time of order placement.
• In the case of Clearpay payments, the first instalment will be taken immediately, with subsequent payments following the Clearpay schedule.
• Any incorrect or failed payment authorisations will result in delays or cancellation of your order.

5. Refunds and Returns

Refunds for returned items will be processed to the original payment method used at checkout. For Clearpay purchases, refunds will be handled by adjusting the instalment plan, and any paid instalments will be refunded directly by Clearpay.

Please refer to our Returns & Refunds Policy for more detailed information.

6. Issues and Queries

If you have any questions or issues regarding payments, please do not hesitate to contact our customer service team at [insert contact details]. We're here to help you with any concerns related to billing, instalments, or payment processing.

7. Changes to Payment Policy

Vanity Homes UK reserves the right to modify this payment policy at any time without prior notice. We encourage customers to review this policy periodically to stay informed of any updates or changes.

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Thank you for choosing Vanity Homes UK. We value your business and look forward to serving you!